MI.

AI process automation

The paper trail stops here.

Most of what slows a business down isn't complicated — it's just manual. We find the repetitive steps and hand them to AI, so your people do the parts only people can do.

Describe your process
INVOICE #4471

Invoice processing

Manual

An invoice lands in the inbox. Someone downloads the PDF, opens the accounting system in another tab, retypes every line by hand, and flips back and forth to check it against the purchase order. If a number doesn't match, it sits in a folder until someone has time to chase it — sometimes for days.

Automated

The system reads the PDF the moment it arrives, matches it line by line against the PO, and only pings a person when something genuinely doesn't add up.

TICKET #1082

Customer support

Manual

Every message — a password reset, an invoice question, a complaint — lands in the same shared inbox and waits its turn, whether it takes ten seconds or ten minutes to answer. The same question gets answered from scratch, over and over, by whoever happens to be free.

“wait, it actually understood what I meant”

Automated

Routine questions get answered immediately, day or night. Anything unusual goes to a person, with the whole conversation already attached.

LEAD CARD

Lead qualification

Manual

A form gets filled in on the website. It sits in a spreadsheet until someone has a free half hour, gets the same generic reply as every other lead, and by the time anyone calls back, the prospect has already talked to a competitor.

Automated

The moment a form is submitted, a couple of follow-up questions qualify it and score it — hot leads land straight on a salesperson's calendar.

CALENDAR — TUE 14

Scheduling

Manual

Booking one call means five emails back and forth — does Tuesday work, actually I'm out Tuesday, how about Thursday afternoon — before anyone's calendar has anything on it at all.

Automated

Send one link. It shows real availability, books the slot, and reminds both sides the day before.

CONTRACT DRAFT

Document generation

Manual

A new contract means opening last month's document, hunting down every client-specific detail, copy-pasting clauses from three other files, and hoping nobody forgot to update the date on page four.

Automated

Fill in the details once. The system assembles the right clauses, checks nothing's missing, and produces a document that's ready to send.

WEEKLY REPORT

Reporting

Manual

At the end of every week, someone opens four different systems, copies numbers into a spreadsheet by hand, double-checks the totals, and formats it to look presentable before anyone else sees it.

Automated

The report builds itself from the same four systems every Monday morning — already checked, already formatted, waiting in the inbox.

Have a process like this?

Describe it in your own words. We'll tell you plainly what's worth automating — and what isn't.

Describe your process